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South Carolina Chapter of CAI

Click here to go to the Hilton Head Island Chamber of Commerce

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Charitable Organizations that IMC contributes to:

The RET Foundation


Payment Options

In order for owners' payments to be posted properly, payments need to be sent to:

IMC Resort Services, Inc Processing Center

PO Box 95187

Las Vegas NV  89193-5187

If you pay by check, please be sure to include your coupon with your check and make your check payable to your community.  This way your payment will be posted properly.

If you'd like to pay via credit card click here

If you'd like to make a recurring or one-time e-check payment click here

When paying online you will need the following information which is found on your coupon:

Management ID: 0788

Association ID: Specific to the association in which you belong.

Owner ID - Different for each owner. 

If you have any questions, please contact Jessica Simpson at 843-785-4775 ext. 125 or Jessica@IMCHHI.com.

Make an ARB Payment


IMC Resort Services, Inc. Achieves Top Industry Professional Designation

Click here to see press release

IMC Resort Services, Inc. is a locally owned and operated, professional association management company serving Hilton Head Island and Bluffton, SC since 1998. We provide residential and commercial association management as well as maintenance services to our clients.  As one of the largest association management companies in the area, we are fully staffed to handle all your needs.

Late in 2009, IMC Resort Services, Inc. became an Accredited Association Management Company (AAMC).  Ten (10) of our managers have achieved their designation as a Certified Manager of Community Associations (CMCA), six (6) managers have achieved the designation of Association Management Specialist (AMS), one (1) has achieved the designation of Community Insurance & Risk Management Specialist (CIRMS), and two (2) managers have achieved the designation of Professional Community Association Manager (PCAM).  Visit www.CAIOnline.org for more information on these designations and reasons why your association should be managed by an Accredited Association Management Company. 

Click Here for IMC Resort Services, Inc. Current Events

Mission Statement

The mission of IMC Resort Services, Inc. is to be the premier community association management firm in the Low Country.  IMC performs all duties to what we truly believe to be in the best interests of our clients, while remaining a viable company.  We incorporate proven, professional, hands-on management techniques with the highest level of integrity.

IMC Resort Services, Inc. maintains a staff of well-trained professionals who work hard to provide top-notch service for our clients at a fair and competitive price.  IMC is a people-oriented organization that provides individual opportunity, rewarding challenges, and personal satisfaction to all members of the firm. 

After Hours Emergencies

IMC Resort Services, Inc. provides for a manager to be on call after business hours.  If you have an after hours emergency (Monday through Friday, before 8:30 a.m. and after 4:30 p.m., during a holiday or on a weekend), please call 843-785-4775.  Follow the instructions in the outgoing message. Please do not call your manager directly in an emergency situation as they may not respond as quickly as the on call manager does. 

Please be aware, if your call is not of an emergency nature (question about your account, request for property information, parking request, unable to access an amenity, etc.) please refrain from calling the manager on call.  You may leave a message in the general voice mail and your call will be returned during the next business day.

This service is for emergencies only.  If your call is not an emergency, you will be billed for the service.


Key Policy

The Management Team at IMC Resort Services, Inc., monitors and tracks keys that are signed out from our office very closely.

Owners must give permission to management before signing them out to the vendors of their choice.  You have many options to alert us that someone will be picking up a key:

  1. You may call 843-785-4775 ext. 100, you will be asked to provide proof of ownership;
  2. You may also contact your specific manager who will notify the front desk of your request;
  3. You may email FrontDesk@IMCHHI.com with the specifics of what vendor and when they will be picking up the key to your property.  Please be sure to list your property in the subject field.  

We do not give keys to unauthorized individuals.

Keys must be returned by 4:30 p.m. on the same day that they were signed out. There are penalties for non-compliance.

Please review this flyer for specific details.

Lock Outs - IMC Resort Services, Inc. DOES NOT provide lock out service.  Please contact your rental agent or a locksmith. 

Free Information & Resources

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843.785.4775 - Fax 843.785.3901
Hilton Head: 2 Corpus Christi Ste 302 - Hilton Head Island, SC 29928 - Mon-Fri 8:30 a.m. - 4:30 p.m. and by appt.
Bluffton: 181 Bluffton Rd Ste C-104 - Bluffton, SC 29910 - Mon - Fri 9:00 am. - 4:00 p.m. and by appt.